Returns & Exchanges
At Anatometal, we stand behind the craftsmanship of our high-quality body jewelry and want you to be completely satisfied with your purchase. Due to the intimate nature of our products, items must be returned in their original, heat-sealed sterile packaging to be eligible for a refund or exchange.
Return Process
- 1.Verify Eligibility
Ensure your jewelry is unworn and remains in its original, unopened sterile vacuum seal to comply with health and safety regulations.
- 2.Request Authorization
Contact our support team within 14 days of delivery to receive a Return Merchandise Authorization (RMA) number and the return shipping address.
- 3.Secure Packaging
Place the item in a padded mailer or rigid box along with your RMA form to prevent damage during transit.
- 4.Processing & Refund
Once our quality control team inspects the seal and confirms the item is in original condition, your refund will be issued to your original payment method within 5-7 business days.